Legal
Terms of Use.
These Terms govern use of careonomy.com and, together with an executed Order Form, the managed back-office services Careonomy provides. Where an Order Form and these Terms differ, the Order Form governs for the services it describes. Last revised: [date pending final counsel review]
1. Defined parties and products
The precise Careonomy legal entity named in the Order Form. [entity name pending canonicalization]
The software product used in service delivery, built by Caryfy AI and licensed as applicable. CareBravo is not defined as Careonomy itself.
The technology and infrastructure company; not the managed-services obligor unless separately named in the agreement.
Careonomy’s named relationship lead; not an independent practitioner.
The specific human functions listed in the Order Form.
The operating allocation of automation, Careonomy responsibilities and provider authority.
2. Relationship of the parties
Careonomy provides the managed back-office services identified in the applicable Order Form. In performing those services, Careonomy may use CareBravo® and other approved systems and service providers. CareBravo is a technology product used in service delivery and is not, by itself, the provider of Careonomy’s managed human services. Nothing in this Agreement transfers ownership of Caryfy AI’s technology, Autonomous Care OS® or CareBravo® to Careonomy or Customer.
3. Care Business Advisor
Careonomy may assign Customer a Care Business Advisor® as Customer’s named relationship lead. The Care Business Advisor coordinates the Provider Blueprint™, directs Careonomy personnel assigned to Managed Services, and serves as the principal escalation point. The Care Business Advisor does not replace Customer’s clinical, legal, fiduciary or licensed professional authority.
4. Provider authority
Customer retains authority for clinical decisions, plan-of-care decisions, required professional signatures, employment decisions, admissions or discharges, and any other decisions that applicable law, payer rule, professional licensure, Customer policy or the Provider Blueprint reserves to Customer. Careonomy acts only within the authority expressly delegated in the Order Form, Provider Blueprint and documented operating rules.
5. Outcome Assurance and guarantees
Any guaranteed service level applies only when expressly identified as “Guaranteed” in the Order Form or these Terms and only to the defined work Careonomy controls. Each guaranteed commitment must state its measurement period, denominator, exclusions and remedy. Operational targets that are reported but not expressly identified as Guaranteed are not guarantees. [fee-credit remedy language pending counsel]
6. AI-assisted work
Careonomy may use AI-assisted tools, including CareBravo, to support or execute work within approved authority boundaries. Careonomy remains responsible for the Managed Services it has accepted under the Agreement. Customer remains responsible for decisions and approvals reserved to Customer. AI-assisted output does not expand Careonomy’s authority beyond the documented boundary.
7. Intellectual property and marks
Careonomy marks and methodologies, and Caryfy AI / CareBravo technology and marks, are owned as set out in the applicable trademark register and are licensed, not transferred, under this Agreement. No use of this site or the services grants any right in any mark or technology. [mark ownership table pending — do not assert a single owner if the register differs by mark]
8. Additional terms
HIPAA and Business Associate obligations, permitted subcontractors, data location and security representations, fees, credits, term, suspension and termination, Customer data access and export at termination, marketing and outreach compliance (including no per-referral compensation), disclaimers of medical, legal and payer-adjudication guarantees, indemnities, limitation of liability, insurance, governing law, and the order of precedence among these Terms, the Order Form, the BAA and the Provider Blueprint are set out in the executed agreement documents. [clauses pending counsel draft]