What is Outcome Assurance™ consulting?
Outcome Assurance™ is Careonomy's business consulting service for long-term care providers. Our consultants help agency owners define the operational and quality outcomes their business depends on — denial rates, caregiver retention, audit readiness, cash flow, capacity — establish measurable baselines and targets, and advise leadership on the changes that improve them.
Careonomy has delivered Outcome Assurance™ consulting engagements to long-term care operators since 2025. Careonomy's advisory and operations teams today serve 100+ care organizations across the United States. Each engagement is led by an experienced long-term care advisor and delivered directly to your leadership team.
Consulting services and deliverables
Every Outcome Assurance™ engagement produces named, written work products your team owns:
Outcome management advisory
We work with your leadership to define the outcome measures that matter for your agency, establish baselines from your operating data, and build the tracking discipline to manage against them week over week.
Quality improvement consulting
We assess your documentation practices, EVV compliance, and audit posture, identify the gaps that put revenue and licensure at risk, and advise your team on corrective steps in priority order, with owners and timelines.
Revenue-cycle outcome review
We analyze claims, denials, and accounts-receivable aging across your payer mix — Medicaid waiver, managed care, and other lines — and advise on the operational changes that reduce denial rates and shorten days sales outstanding.
Standing quarterly advisory
Recurring sessions where our consultants review your agency's performance against its outcome targets with your leadership team and adjust the improvement plan for the coming quarter.
How an engagement works
Outcome Assurance™ consulting is scoped to your agency's starting point. A typical engagement runs in three stages:
- Baseline assessment Our consultants review your operating data and interview your team to establish where your agency stands on the outcomes that matter. You receive a written Baseline Assessment Report.
- Improvement plan You receive a written advisory report with prioritized recommendations, measurable targets, and a quarter-by-quarter plan your team can execute.
- Standing advisory We stay engaged through quarterly reviews, advising your leadership as conditions change and targets are met or reset.
Engagements are available to agencies operating on any software platform. You do not need to be a Careonomy or CareBravo customer to retain Outcome Assurance™ consulting services.
Frequently asked questions
Who is Outcome Assurance™ consulting for?
Independent, Medicaid-focused home and community based services (HCBS) agencies in the United States — typically single-location operators who want expert advisory on denial rates, retention, audit readiness, cash flow, and capacity without hiring that expertise in-house.
What does an engagement cost?
Engagements are scoped and priced against your agency's starting point and the outcomes in scope. Request a consultation and a senior advisor will provide a written scope and fee proposal.
How long does an engagement run?
The baseline assessment and improvement plan are typically delivered within the first quarter. Standing quarterly advisory continues as long as it is delivering value against your agency's targets.
Do you work with agencies outside the Careonomy network?
Yes. Outcome Assurance™ consulting is delivered independently of any software platform. Agencies on any system can retain it.
How do I start?
Request a consultation at careonomy.com/connect or email careos@caryfy.ai. A senior advisor responds within two business days.
Retain Outcome Assurance™ consulting for your agency
Tell us about your agency and the outcomes you need to improve. A senior advisor will respond within two business days to scope an engagement.