Your agency, written down — with the fix for all five leaks at once.
Most owners have never seen their agency on paper. It lives in their head, a spreadsheet, and the way Tuesday always goes. The Provider Blueprint™ — built for you by Careonomy, the accountable back office — puts it in writing: where your agency leaks money, people, time, stability, and you — and how to fix all five at once, from your own numbers. It recommends your next step, and it is yours whatever you decide.
What is the Provider Blueprint?
A written plan for your agency: where it leaks money, people, time, stability and you — and how to fix all five at once. It’s built by a real person at Careonomy who knows your account (your Care Business Advisor®), from your agency’s actual operating numbers — which the system reads continuously once you run on it, so nobody is guessing from a questionnaire. It recommends your next step, and “stay where you are” is a recommendation it genuinely makes. It is not a template, not a consultant’s report, and not for sale separately — it comes with the relationship, and it is yours whatever you decide.
What’s in it
All nine functions, honestly.
Scheduling, compliance, billing, communication, documentation, marketing, hiring, retention, training — how each runs today, where each leaks, in your numbers.
Money · People · Time · Stability · You.
The same broken setup drains an agency five ways at once. The Blueprint prices each — and shows why fixing them one at a time never worked.
Your next step — or none.
Which functions to automate, which to hand to expert humans, and in what order — with “stay where you are” as a recommendation it genuinely makes when your numbers say so.
Numbers you can check.
Every target the plan sets is one you can verify monthly — and where our people take a function, the guaranteed target (99% clean claims) is stated in your agreement under Outcome Assurance™, with a fee credit if we miss it.†
And it is yours. An owner who reads her Blueprint and decides to change nothing walks away knowing exactly how her agency works and what fixing it is worth — which is more than most consultants leave behind after invoicing for the hours.
What owners ask about the Blueprint
Do I need a business plan to run a Medicaid home care agency?
You need an operating plan more than a business plan: a written statement of how each function runs, where it leaks, and what fixing it is worth. That is the Provider Blueprint™ — produced from your agency’s real numbers, not written by you from a template at midnight.
What does the Blueprint cost?
Nothing separately. It is produced by your Assessment — which is what living on the system generates, read with your Care Business Advisor®. No consulting fee, no report invoice.
Why is it called the “Provider” Blueprint?
“Provider” is Medicaid’s word for licensed agencies — it’s on your enrollment and it’s what owners search. In the document itself, and everywhere we write, you are the Owner.
I’m not a customer yet — can I get one?
The Blueprint is built from your live operating data, so it comes with the relationship. Before that, start where every owner starts: the free CareDrain™ Calculator shows what your operation is losing, in minutes, with your agency’s name on the answer.
One named person. Who learned your world answering owners’ calls.
Every Careonomy™ relationship is led by a certified Care Business Advisor® — and here is the part that matters: our advisors are grown, not hired from a consulting firm. They learned this world on our support lines, answering agency owners’ calls about denials, EVV exceptions, and Friday payroll, before they ever advised anyone. When they read your numbers, they’ve heard your Tuesday a thousand times.
What does a Care Business Advisor do?
Your one named person at Careonomy — the human who answers when you call, already knowing your account. They read your agency’s numbers with you, write your Provider Blueprint™ with you, direct the Careonomy team on any function it runs for you, and answer for the same written numbers you do. Certified through Careonomy’s own training program — Medicaid programs, EVV, managed-care billing, and the CareBravo® system their team runs — and advanced from the support roles where they learned owners’ real problems firsthand.
Support first. Advisor second.
Nobody becomes a CBA without first spending their days answering owners’ calls. The certification is ours, earned inside — which means the credential is the miles, not a weekend seminar.
Your Blueprint, and your phone line.
They wrote your plan, so they don’t need your file. When a number drifts, the person you call already knows — and their job depends on the same numbers yours does.
Nothing separate.
The advisor is part of the relationship, not a line item. Careonomy charges a small percentage of billed revenue — zero billing, zero fee. Rates: carebravo.com/pricing ↗.
Sell you up.
The Blueprint recommends from your numbers, and “stay where you are” is a real recommendation. An advisor measured on your outcomes has no reason to sell you a step your numbers don’t support.
What owners ask about advisors
What’s the difference between a home care consultant and a Care Business Advisor?
A consultant is paid for hours and recommendations; implementing them is your job after they leave. A Care Business Advisor® directs a team that does the work, and is measured monthly against the outcome — the same clean-claim rate, payment timing, and staffing numbers you are.
Who certifies Care Business Advisors?
We do — Care Business Advisor® is Careonomy’s own certified designation, earned through our internal training program after time on our owner-support lines. We say that plainly because it’s the point: the credential is built from thousands of real owner conversations, not borrowed from a third party.
Is my advisor doing the billing themselves?
No — they direct the team and the system that do it, and they own the result. Their time goes where judgment matters: your payers, your plan, your exceptions. The billing team behind them works your claims around the clock, under written HIPAA obligations, with your data on U.S.-based infrastructure.
Our promise, held by the people who do the work — and written where you can hold it.
Software vendors charge for tools. Consultants charge for hours. Neither puts the outcome you actually needed in writing. Outcome Assurance™ is Careonomy’s commitment structure: every target the work will be measured against is stated in your agreement before the work begins — and the guaranteed target has a defined remedy, not an asterisk.
It is the only number we guarantee, because it is the only one we control end to end. Everything else the plan commits to — payment timing, appeal rates, days in aging — is reported monthly, in plain language, where you can check it.
The number: a 99% Clean-Claim Rate every calendar month, on claims our team prepares and submits for you.
The definition: a Clean Claim is one accepted for adjudication without rejection or denial caused by an error in our preparation or submission. Claims that fail because of missing or inaccurate customer data, documentation gaps, eligibility or authorization issues outside our control, payer error, or retroactive payer policy changes don’t count against the rate — we guarantee the part we control, and we say so plainly.
The remedy: miss the number in a month, and our fees on the affected claims are credited to you on your next invoice — automatically. That credit is the remedy, and it’s defined in the same clause.†
The receipt: the Clean-Claim Rate is measured and reported to you monthly, in the same plain-language report your money is reconciled in.
Why only one number gets the word “guaranteed”
Payment timing belongs to payers. Appeal outcomes belong to payer review. Days in aging depend on both. We commit to those in writing and report them monthly — but a guarantee should attach only to what the guarantor controls. The clean-claim rate on claims we build, check, and submit is ours end to end. So that’s the one that gets the word, the definition, and the remedy.
And the model keeps us honest: our fee is a small percentage of billed revenue — zero billing, zero fee — and when the guaranteed number misses, our fees on those claims come back to you. The accountability isn’t a slogan. It’s an invoice line.